Carwalho's Cafe (“we”, “us”, “our”) respects your privacy. This policy explains what we collect when you use carwalhoscafe.in (the “Site”) and place an order with us, and how we use that information.
1. Information We Collect
- Name, phone number, delivery address and email when you place an order.
- Order details, cart contents and payment method selected.
- Feedback, reviews and messages you choose to send us.
- Technical data such as IP address, browser type and pages visited (via cookies and analytics).
2. How We Use It
- To accept, prepare and deliver your orders.
- To contact you about your order, delivery status or refunds.
- To improve our menu, website and service quality.
- To comply with applicable Indian law, including tax and consumer protection requirements.
3. Sharing
We do not sell your personal data. We share it only with delivery staff, payment processors, hosting providers and government authorities where legally required.
4. Retention
We retain order records for as long as required under Indian tax and accounting law. You may request deletion of marketing data at any time by writing to support@carwalhoscafe.in.
5. Security
We apply reasonable technical and organisational measures to protect your data. However, no method of transmission over the Internet is fully secure and we cannot guarantee absolute security.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by emailing support@carwalhoscafe.in. We will respond within a reasonable time as required by law.
7. Updates
We may update this policy from time to time. The “Last updated” date at the top reflects the latest revision. Continued use of the Site means you accept the updated policy.
8. Contact
Carwalho's Cafe, Alagappa Nagar, Pallava Garden, Jamin Pallavaram, Chennai 600117. Email: support@carwalhoscafe.in · Phone: +91 93426 23521.